candy crush jelly

Pam_Burgess

when loading it says page unresponsive it has been like this for about 3 weeks 

_Elsa_

Hi Pam, where are you playing the game - computer or mobile device?  No one else has reported connection issues with this game.  

Let’s try some troubleshooting tips by following the steps on this link:  https://www.elsalanger.net/blog/troubleshooting-tips

I would also like you to please check if you have the most recent version of the game.

On Android, Go to Settings > application settings > manage application, then tap on the app.  It'll say the version you are running under the name.

On Apple, Go to the App store > click on the game app, and it will say it under the name. 

On Windows 10,  Go to the Settings > click on the game > click on Advanced settings, then you will see what version you have.