everytime, I cannot log in

stephenho118stephenho118 Posts: 15 ✭✭
I have problem with log in. everytime, I need to reset my password. Please help.

thank.

Best Answer

Answers

  • ElsaElsa Posts: 15,986 Superstar
    Hi @stephenho118, are you playing the game through the Kingdom or Facebook?  If it's Facebook then you might have to contact them but if it's through the Kingdom you can try to complete this confact form and perhaps they can offer some help:  

    https://soporto.king.com/contact

    You can find out more about our Superstars here

    **********************************************************************
    Please  take note that if you are playing your game on a mobile device all boosters and lives are saved to that device so that you can play the game when you are offline.  Please do not accumulate them because any updates, crashes or device changes can cause these items to be lost.
    **********************************************************************
  • stephenho118stephenho118 Posts: 15 ✭✭
    Thank for your prompt reply. Not log in the game but log in here. Of this web site.

    Sorry for misunderstanding.

    Thank
  • ElsaElsa Posts: 15,986 Superstar
    Wow you shouldn't have to reset your password once it's accepted.  Can you go into your settings to check your password there?
    You can find out more about our Superstars here

    **********************************************************************
    Please  take note that if you are playing your game on a mobile device all boosters and lives are saved to that device so that you can play the game when you are offline.  Please do not accumulate them because any updates, crashes or device changes can cause these items to be lost.
    **********************************************************************
  • ElsaElsa Posts: 15,986 Superstar
    I'm glad to hear that it worked today.  Maybe the website was down for maintenance when you previously tried.
    You can find out more about our Superstars here

    **********************************************************************
    Please  take note that if you are playing your game on a mobile device all boosters and lives are saved to that device so that you can play the game when you are offline.  Please do not accumulate them because any updates, crashes or device changes can cause these items to be lost.
    **********************************************************************
  • stephenho118stephenho118 Posts: 15 ✭✭
    yes, thank for your kind assistance and support. have a good day to you.
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