everytime, I cannot log in

stephenho118stephenho118 Posts: 15 ✭✭
I have problem with log in. everytime, I need to reset my password. Please help.


Best Answer


  • ElsaElsa Posts: 10,955 Superstar
    Hi @stephenho118, are you playing the game through the Kingdom or Facebook?  If it's Facebook then you might have to contact them but if it's through the Kingdom you can try to complete this confact form and perhaps they can offer some help:  


  • stephenho118stephenho118 Posts: 15 ✭✭
    Thank for your prompt reply. Not log in the game but log in here. Of this web site.

    Sorry for misunderstanding.

  • ElsaElsa Posts: 10,955 Superstar
    Wow you shouldn't have to reset your password once it's accepted.  Can you go into your settings to check your password there?
  • ElsaElsa Posts: 10,955 Superstar
    I'm glad to hear that it worked today.  Maybe the website was down for maintenance when you previously tried.
  • stephenho118stephenho118 Posts: 15 ✭✭
    yes, thank for your kind assistance and support. have a good day to you.
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