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Fishing with friends team changed w/o saving progress???

drbricks

opened Candy Crush Jelly Saga and got Fishing with friends team. Played one hour and team was really getting lots of fish.

Took a break after running out of lives. Came back to the game, completely different Fishing with friends team. NO FISH.... The team gathered a few fish, but not like the team around 5am this morning. Whats wrong with your keeping track of progress and keeping the team together. Very disappointed.

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drbricks

During Christmas holidays okay everyone busy, but 3 months broken and no hope in sight... fishing with friends loses team everytime.... I lose my rewards every time because the team changes many timea.

blonde123

Please update everyone on fishing with friends. This has been down since DEcember or is it gone for good.

blonde123

Worse than ever..I see to join team but when I play no fish no team to see at all. Definitely over 2 wks..not fixed no recent update.

Bichik974

I can't play "fishing with friends" for few month. Please find a solution quickly

Roundthebend

My issue is worse...I no longer get the game at all, on any device! What is the issue?

Xarly

Hey everyone,

Thanks to your reports and the effort of the team there is now a fix on the way. What I mean with this is that we are working actively on fixing it and have already identified the root of the issue. When looking at the bigger picture, these things can sometimes take time so please stay patient. I'll keep updating you but rest assured, in a couple weeks maximum we will have it fixed.

Cheers and sorry for the trouble,
Xarly

dalepm

I am still seeing this issue.
Lost all my points from this morning.

Xarly

Hi all,

The new reports are much appreciated! We will be following on this with the studio as soon as possible and I'll come back to update you all as soon as I have any new information.

In the meanwhile, just want to thank you for the reports and screenshots and apologise for the issue.

Cheers,
Xarly

krs2425

Hi just want the community manager to know i am having this same problem.

blonde123

I am still having the same issues with Fishing for friends. I have not seen any update to let us know what is going on. Today i got 9 fish went back showed 0 and a new team ..I got 6 more went back showed 6 . No mention of the 9 before. Please correct like it was in early December not fun anymore .

Jellicoe

Note the time left to play the game.

wendydarling

Lost fish again today

Xarly

Hi everyone,

Thanks for all the reports, happy New Year to you all and, please, stay respectful. This community is seen by millions of people and many of those are kids, so let's always be an example to these.

I'm sorry that this has been happening. We have already spoken with the studio about it and they are looking into it. I hope you can understand that right now things can be a bit slow due to the fact that the majority of the team is enjoying a well-deserved rest but rest assure, we will be sending your feedback and will get back to you all as soon as there is a response on their side.

Cheers and thanks again for all the reports,
Xarly

Creative_Elsa

Hi guys, thank you all for posting here. I have forwarded all of your responses to @Xarly, the Community Manager, but because it's a holiday week I don't expect him to be in the office until maybe January 2nd and he might be loaded down with paperwork. But he will see this long list and will bring it to the studio's attention.

2monkeys

I am having the same problem with Fishing with Friends. My team was doing well, I quit playing for awhile and then come back to a new team with 0 fish collected. This has happened at least three times to me just recently.

alisadedic

AGAIN!!!

Creative_Elsa

Hi @Finn22, above I posted a link and I would like you to please add your message there too because the Community Manager is going to check that message and update from there. Also if you would like to offer feedback please check out the second link that I posted above.

Finn22

I have also been having the same issue. I collected 41 fish on my own yesterday and today I have zero. This happened during last weeks event too.

Finn22

I have also been having the same issue. I had 41 fish of my own yesterday and today I have zero when I log in. This happened during last weeks event too.

Creative_Elsa

Hi @drbricks, a couple of players have reported this so I'm going to forward your message and also ask if you'd like to create another message on this link because this is where the Community Manager will most likely respond.

https://community.king.com/en/candy-crush-jelly-saga/discussion/247532/collecting-fish#latest

Also the studio is looking for feedback on your experience when you run out of moves, so can you all please head on over to this link and if you find that it is affecting your game, can you please respond?

https://community.king.com/en/candy-crush-soda-saga/discussion/247783/whats-your-experience-when-you-ran-out-of-moves-we-want-your-feedback