jelly crush issue - lost level

Rhonda_Lerner

I finally got jelly crush to load on my pc in facebook, but, it has me at level 1, not in the 800's where I left off.  how can I get my progress back?

_Elsa_

Hi @Rhonda_Lerner,

Please follow the steps on here to help you get your progress back.

https://community.king.com/en/candy-crush-jelly-saga/discussion/243865/how-to-get-your-level-and-progress-back#latest

If the troubleshooting doesn’t work, then please complete the contact form and they can manually add it back for you.

https://soporto.king.com/contact

Please make sure to complete the topic and subtopic like the print screen below.