Lost all levels, but I have a king account!

Bobloblaw

I unisstalled candy, soda and jelly from my iPhone. When I reinstalled them and signed in with my king account, my candy levels were all there but my soda and jelly Levels were all lost. Can anyone help?

_Elsa_

Hi @Bobloblaw, your message hiccuped because this is the second time that I am seeing it.  I just responded to your other message but I will rewrite it here.

Please follow the steps on here to help you get your progress back.

https://community.king.com/en/candy-crush-jelly-saga/discussion/243865/how-to-get-your-level-and-progress-back#latest

If the troubleshooting doesn’t work, then please complete the contact form and they can manually add it back for you.

https://soporto.king.com/contact

If you complete the contact form, please make sure to use this topic and subtopic.