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Level 1959

danimal
danimal Posts: 1

Level 1
in Support
Game will not continue after spreading jelly over entire board. Shows suggested move but cannot move any candies. Playing on iPhone. Please fix bug. Already deleted and restored app and still happening.

Comments

  • Joseph45
    Joseph45 Posts: 1,582
    Welcome @danimal, and welcome to the sweetest community around! I will go and report this to a manager right now to see if an explanation can be provided for this occurrence. 
  • zna
    zna Posts: 1

    Level 1
    Hello, I am having the same exact problem and it has been consistent for over a week now :(
  • Xarly
    Xarly Posts: 2,509
    Hi there!

    @danimal and @zna - thanks for the reports! We do need more information, and if you could record the screen and send it our way here (with the screen recorder tool of iOS for instance) it would make our lives way easier when it comes down to reporting it back to the team.

    I'm sure @Joseph45 can help out with that if needed :smile:.

    Cheers and don't worry, we will get this fixed for you!
    Xarly

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