I was one move away from completing level 1819, and the screen froze. 😣 The only thing I was allowed

misspiggy

I was one move away from completing level 1819, and the screen froze. 😣 The only thing I was allowed to do is end/restart the game. 

PummyRaj

Hello @misspiggy,

A Warm Welcome to the King Community, where you can seek Answers / Suggestions in any King Games' Sections

I am very sorry to hear that you lost the level because your screen froze   I will add few Troubleshooting links which usually helps with these kind of issues...

(1) To follow on your PC --  https://community.king.com/en/blog/discussion/250220/having-problems-with-your-game-crashing-loading-on-your-computer#latest

(2)  For your Mobile device  --  https://community.king.com/en/candy-crush-friends-saga/discussion/177505/game-keeps-freezing-or-crashing-what-should-i-do#latest

**  If the above tips did not help with your issue, please post back by tapping on "Type your Comment" box located below OR by tagging me with @ and my name, just like how I wrote your name above

Hoping for the Best!  Have a nice day / evening