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Answers
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Hi @meusion - welcome to our friendly community!! Sorry to hear of this issue. Can you please confirm what device you are playing from and if the app is updated to the current version. Also can you provide a green shot of the issue? Lastly please provide your user id following the steps below.
https://community.king.com/en/candy-crush-friends-saga/discussion/247378/what-is-my-user-id-and-where-can-i-find-it
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I’m having the same issue playing on the iPhone. App is update to latest version and I won unlimited lives for an hour, but none of my black candies are accruing. My is number is 1827174899. You are not alone @meusion , but I’m sorry, because you are so close to completing that final black candy task!!! Would someone be able to help me, too? I’m sure I’ll run out my reward time before it’s done, but any help would be great!
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Thank you @meusion. I going to tag our CM @Xarly and one of most experienced Superstars @Elsa to troubleshoot this one. I honestly have not seen or heard of this as an issue before. Please be patient as the time zone differences likely mean they would respond until tomorrow morning sometime.
Hope this gets resolved for you as it definitely looks like you are close to finishing!!
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@Foley1362 thank you for tagging me but this is one thing that I am not experienced on. I have no clue how this works and here is my image of the black candy buff. First, I am surprised that they are calling it a black candy when clearly it looks like a dark purple candy! Second, why am I getting a different thing than you guys? I am going to contact the community manager to find out more about this. If I hear anything I will get back to you. I will also give him this message to look at and maybe he can find out more about the issue that you are both having.
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@meusion have you had any luck with this? I’ve deleted the app and reinstalled. I’ve signed in and signed out of Facebook link. No luck at all getting that last expedition to budge.
@Elsa I agree it’s dark purple!!! It irks me. It’s clearly purple. <breaks Internet In half>
As for a different thing, do you mean your task being “make 20 striped black matches”? I imagine that’s just because you’re on the 2nd task in the purple candy/black candy buff challenge. @meusion and I are on the 5th task in the black candy buff challenge.
Purpppplllle!!!!
Thank you for your help.
And, for acknowledging the purple.
