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For the past 3 days Game will not load

MemaaBrown
MemaaBrown Posts: 5

Level 2
in Support
For the past 3 days Candy Crush Jelly will not load.  There is a message that YOU are having a problem with the game and are working on it.  The regular Candy Crush loads/plays just fine, but I prefer the Candy Crush Jelly.   Please fix your Jelly game

Answers

  • QueenB
    QueenB Posts: 15,489
    Welcome to our Community @MemaaBrown 🤗

    Have you by any chance tried clearing the browser cache or a different browser? You can check out the troubleshooting steps here
     
    Hope the steps helps :) 
  • MemaaBrown
    MemaaBrown Posts: 5

    Level 2
    I had cleared the browser cache.  Somehow after I sent this message to you.  You fixed it!  Thanks
  • QueenB
    QueenB Posts: 15,489
    Awesome 🤗




  • _Elsa_
    _Elsa_ Posts: 37,348
    @QueenB, Jelly Queen actually gives a hug?  LOL!

Hey! Would you like to give us your opinion?

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