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Sending and receiving lives

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Answers

  • QueenB
    QueenB Posts: 15,452
    You had an Android right? Maybe this link will help: https://www.youtube.com/watch?v=2ZwvRA5NGig
  • Hockycko
    Hockycko Posts: 163
    @QueenB I think I'm too dense 'cause I can't sync my accounts... 😫😭 I only want friends on Shuffle Cat's! I think I'm following instructions correctly but I'm still not syncing. Any advice or videos? I researched on here and then during the game play. I tried to sync with my laptop first of course. Thanks for any help! 
  • Graeme_London
    Graeme_London Posts: 96

    Level 3

    @QueenB will take a look at the
     youtube video later
  • QueenB
    QueenB Posts: 15,452
    @Hockycko We're talking about Jelly Saga here so I'm not sure what issues you are facing with Shuffle Cats... 

    When you tap on the blue button right under the Gems and Gold bars, is the list empty? And you mentioned that you want to sync your account, are you referring syncing to another device?

  • Graeme_London
    Graeme_London Posts: 96

    Level 3

    @QueenB I try and failed to record a video, I also play on win10 app this is not a problem on there.

    I have an old android phone which I suspect maybe the problem as one of superstars firebombmarkus mentioned that the games require at least 2gb to run them, this was in reference to another question I raised the other day about daily bonus not giving correct amount of gifts.
  • QueenB
    QueenB Posts: 15,452
    edited June 2019
    That could also be an issue but the Studio did say that game app version 2.21 should help improve these features.

    We're not able to reproduce the issue and we haven't receive any similar reports so I'm afraid we need to ask you to test a different device or play on Facebook or Windows 10!


  • Graeme_London
    Graeme_London Posts: 96

    Level 3

    @QueenB I try and failed to record a video, I also play on win10 app this is not a problem on there.

    I have an old android phone which I suspect maybe the problem as one of superstars firebombmarkus mentioned that the games require at least 2gb to run them, this was in reference to another question I raised the other day about daily bonus not giving correct amount of gifts.
  • Hockycko
    Hockycko Posts: 163
    Thank you!!
  • NamTruong2001
    NamTruong2001 Posts: 4,381
    Hey, I met this issue, too.

    Don't reinstall, because the studio still doesn't fix this.

Hey! Would you like to give us your opinion?