Game closing by itself

RENEE1971

When I play the game on my Asus tablet, after a few minutes the game closes by itself. I have tried uninstalling and reinstalling more than once. I have lost many lives while trying to play. Sometimes I am just one move away from winning the level and it does this.  Please help. My game version is 5.21.3 if that helps you out.  

Crimson_Dawn

Hello, @RENEE1971! I don't claim to be a technological genius. Trust me, I'm far from it! 😅
But I did find a thread that was posted by the Community Team that might help. I'll post the link below. Have a nice day!
https://community.king.com/en/candy-crush-jelly-saga/discussion/243839/game-keeps-freezing-or-crashing-what-should-i-do#latest

Crimson_Dawn

Hello, @RENEE1971! I don't claim to be a technological genius. Trust me, I'm far from it! 😅
But I did find a thread that was posted by the Community Team that might help. I'll post the link below. Have a nice day!
https://community.king.com/en/candy-crush-jelly-saga/discussion/243839/game-keeps-freezing-or-crashing-what-should-i-do#latest

RENEE1971

I will give this a try, thank you very much!

Crimson_Dawn

You are very welcome! Let me know if it works!😃