Game restoration from 1000 + levels

fmcramos

Hi, I have the game in an old phone which I saved with a king account (level 1200+) because I had to switch to another phone (problems in battery). Later I tried to connect with facebook in order to sync and backup backup in the old phone and restore it in the new phone. I must have did something wrong....now it seems to have backed up level 1 in facebook.....is there any way I can try to restore it from the kinf account from the old phone? Thanks

RegalRenz

Hello @fmcramos and welcome to the community! Since you had previously logged in using your King account I would recommend that you sign out of Facebook then log into your King account and your levels should be restored. If you're still having difficulties retrieving the levels please try some of these tips: https://community.king.com/en/candy-crush-saga/discussion/251570/have-you-lost-your-levels-a-guide-on-how-to-keep-your-game-saved-please-read-before-posting/p1

I hope this helps.

_Elsa_

Hi @fmcramos, welcome to our community.  I would like to take a moment to offer you a message for all newbies to learn more about our community which you can find here.  We always run contests so be sure to do them for a chance to win gold bars.