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Lost all daily bonuses and win bonuses that I have paid for
Zebadeeboing
Posts: 2
Level 1
in Support
I had to reinstall the game after all the glitches since the update with Allen etc, I have now lost all my bonuses that were paid for and in game bonuses that I have built up over a long amount of time, how do these get restored, My Game ID is 8750552070 playing on an iPad Pro running the latest software
Answers
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hi @Zebadeeboing - welcome to our friendly community. I’m very sorry to hear you’ve had this issue. You’ll need to contact the support team via - https://soporto.king.com/contact and fill out the requested info.
Also going to tag our CM’s @Xarly & @QueenB is they are aware you has to reboot due to the Alien issue.
I hope this helps! -
@Foley1362, thanks 👍
@Zebadeeboing, welcome to our Community 😃
In this case, you need to get intouch with Player Relations here so they can look into your purchase history as we don't have access to this!
Hope this helps
