Connection issues?

marypatp

Today I was trying to login on the app on my iphone it kept saying that there was a problem with the connection and to try back later. I was never able to connect.

Later when I tried to buy some gold bars it said the same thing and I could not purchase. Is there just a problem with the app today? Or is it my phone? 

Creative_Elsa

Hi @marypatp, welcome to our community.  I would like to take a moment to offer you a message for all newbies to learn more about our community which you can find here.  We always run contests so be sure to do them for a chance to win gold bars.

QueenB

Not that we know of @marypatp!

Since you mentioned iPhone, could you try this on your device:

- Disconnect the game from Facebook/King account (if connected).

- Delete Facebook App if you have it installed.

- Clear cache from your Safari: http://www.imore.com/how-clear-stored-website-data-ios-7-safari (Super Important).

- Restart the device and try connecting the game back to Facebook/King account so your progress can sync.

Hope this does the trick and welcome to our Community