Connection issues?

marypatpmarypatp Posts: 1
Today I was trying to login on the app on my iphone it kept saying that there was a problem with the connection and to try back later. I was never able to connect.

Later when I tried to buy some gold bars it said the same thing and I could not purchase. Is there just a problem with the app today? Or is it my phone? 

Answers

  • QueenBQueenB Posts: 2,358 Community Moderator
    Not that we know of @marypatp!

    Since you mentioned iPhone, could you try this on your device:

    - Disconnect the game from Facebook/King account (if connected).

    - Delete Facebook App if you have it installed.

    - Clear cache from your Safari: http://www.imore.com/how-clear-stored-website-data-ios-7-safari (Super Important).

    - Restart the device and try connecting the game back to Facebook/King account so your progress can sync.

    Hope this does the trick and welcome to our Community :)  

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