Shows lives on the envelope, disappear when I open it! (FIXED on version 2.31.22)!

Cat-13

I'm talking to microsoft people now about my computer. They want me to uninstall the game. Which means, I would have to start from 1 when I'm at the 1300 level.
And I can't connect to Facebook either.

Cat-13

Microsoft tried to fix my computer with the game. They said it's the game issue. I have windows 10 the updated version and it still isn't fixed. I have resolved the face I won't be able to connect on to Facebook or get free lives for a s long as I play your game. :-( 

Diana_Bobanna

oh no Cat-13!! i thought King said there is an update for Windows 10 coming... shame you have to lose your progress

firebombmarkus

@QueenB I am playing on Android and I have the latest version 2.31.22. Now I see the lives in my envelope but I can't accept them 😅

Cat-13

I'm stuck again 1362. With the horrible queen. I wish i could get free turns. but cant. when will they fix it to people like me with Windows 10?

firebombmarkus

@QueenB My bad, it works actually. I couldn't accept lives because I already have 5 🙈

Cat-13

QueenB please let them know I thought I would buy some boosters until they fix windows 10. But I can't go online to Facebook. Or change anything because it so messed up. I've gave up on getting help from friends.

gapeachlea

I am using s desktop computer, windows 10 latest version. I am on level 1048, but the error has been there for several levels (5or6, not sure)
Please fix the error

Cat-13

I'm on windows 10 and I STILL can't get my messages or sign in on Facebook. I deleted my account off of Facebook and now trying to restore it. To HOPEFULLY fix my game. Does ANYONE on windows 10 have any suggestions?

Cat-13

I had to reset my game after getting to 1365. Now I have no lives and back to square 1. Why???????