Candy crush jelly will not allow lives from friends. When I click on envelope even with 3 lives I ge

mhk201

I get no lives even if I click on envelope with 3 lives

QueenB

Hi @mhk20, are you saying you have a notification that you have lives,  but when you try to accept it, it's empty?

Do you get any error message? Can you let me know which device you're playing on, Apple, Android, the game app version installed and when did you notice this happening? 

Thanks  

mhk201

Exactly. Apple iphone

firebombmarkus

Hi @mhk201 and welcome to our adorable Community 😊 This should be fixed with the latest update 2.31.22 so please check out if your game is up to date and let me know if you still have this issue.