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Piggy bank purchase

Athigpen18Athigpen18 Posts: 1 New Bee

I purchased 50 bars from piggy bank and did not get the bars??

Answers

  • PummyRajPummyRaj Posts: 9,471 Superstar

    Hello @Athigpen18 A Warm Welcome to our friendly King Community πŸ€—

    I am very sorry to hear that you have not received the Gold Bars you have purchased from your Piggy Bank!!

    Since it has been few hours as you have posted this question, did your Gold Bars reached your game? Sometimes, it takes few minutes for the purchase to reach us, I am not sure why, probably servers might be down!!

    So, if you have already received the Gold Bars, enjoy them. And if not, you will have to contact the Customer Support team as the Community Team does not deal with the Purchase issues, as the query contains your personal details.


    Here is the link for your to go and fill out the form to send to Customer Support --->: https://soporto.king.com/contact 

    ** While filling out, enter the TOPIC as "Problems with Purchase" ----> the SUB-TOPIC as "Purchased Items not Received" ----> Explain briefly about the issue and Submit the form.

    NOTE: Along with above details, make sure to enter the Game Name correctly!


    After sending the complaint, you will be receiving an automated email as acknowledgement.  If you have not heard from them within 3 days, send a reply to that automated email you have received. 


    Hoping for the Best! Have a great rest of the day and a wonderful week ahead πŸ₯ž



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