Game- New phone, lost progress

Nataliya35

I got a new phone and when I tried to get my levels back, it said it synced but it didnt, I tried again, but it still wouldn't work, can someone help me? I was in the thousands level, it would suck to restart.

Diamond_Lim

https://community.king.com/en/candy-crush-jelly-saga/discussion/286473/game

Welcome to Sweet King Community! 👑

Very sorry for my late reply! 😔

Oh No! Have you lost your current level on this game? 😢

Don't worry! You can check to read and follow these troubleshooting steps of this problem. (This solve discussion by Community Team.) (Any Device) 😉

So click here to read to follow these troubleshooting steps of this problem that I hope this helps and you can back to your current level on this game! 😉

If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊

Have a nice and safety day! 😊

Spinnifix

https://community.king.com/en/blog/discussion/247838/have-you-lost-your-levels-a-guide-on-how-to-keep-your-game-saved#latest

Hello and welcome to our beautiful community

Please go to this link and if that doesn't help, please do this: Play the current level again and finish it. then please update and clear the cache and restart.

Good luck

Hello, for the newbies I hereby warmly welcome to this community Would like to welcome. Here is a link that will help you further !!! Explore and discover the community, take part in the competitions and post diligently in the different areas. But please stay with the topic, otherwise there could be difficulties. Please also follow the rules in English to post. Then get on your way and I wish you a lot of fun here. We are always happy to answer any questions. Good luck

 I want to help you and navigate you better through the community. 

Here & here is a how-to guide to help you find the different areas in the community! Here you can find all games at a glance. Here you get answers to the most common problems and here you can take part in discussions and competitions to win gold bars for your game.

I wish you a nice day & have fun 😊 I am always available for questions and help.

Please mark me with this @ sign. If the name is displayed, please click on it, it must be highlighted in bold. and I will be notified.  💖