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Pet game is frozen!!!
Answers
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Hi @maccieny welcome to community 🤗😉
how so frozen? explain your problem better so i can help you
2 -
if it's the same as i'm thinking, you should make candy combinations near the ice so you can break the ice and free the animals ❤️🤗
did it help you? if you have more questions you can say that I answer
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Welcome to Sweet King Community! 👑
How about you tried to follow these troubleshooting steps of Crashing/Freezing issue/bug. (I hope haven't this happens! 😊)
You can click here if you have playing any device 👇and all of the supports solved by Community Team, then you can find and follow troubleshooting steps that I hope this helps. 😉
⚠️ NOTE ⚠️
If you want to try uninstall and install steps, you have your gold bars are saved/transfered but all of the boosters have lost and some events will be reset and gone.
By the way, their team is still testing this new feature that's means it's still not complete to be fixed to everyone mostly.
If you want to win gold bars on this game, you can join here and answer on this game's contests that you can chance to win gold bars. 😊
🍭 Have a nice and safety day! Sugar Crush! 🍭
3 -
Hi @maccieny and welcome to CC jelly community:)
First check for app update first and then, provided you have a fb account or king account please log out, restart device and wait a couple of minutes, log in and clear a level to see if your game is connected to the server.
Let us know if it helps.
Though, I'm not sure what do you mean by pet game in candy crush jelly. Do you mean Birthday Bash/Odus the owl challenge?
Please share a screenshot with us, it might be helpful. How to take a screenshot depending on your device is detailed HERE
You can then upload your image by clicking this icon:
Also may I ask what device and platform are you playing on?
Thank you.
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Hi dear welcome to our community
Please Post An Screenshot For More Clearance
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I turned off my iPad and turned it back on and the problem was resolved. Thank you
2 -
Great to hear and you are welcome! 😊
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