The Community in more languages
Now the forum welcomes more languages.
You'll see a green translate button in comments and discussions to turn them into English
Level 2
Hi
I just uodate my iPhone software and my royal championship just disappeared. Unable to get it back, please please help!
Many thanks!!
Welcome to Sweet King Community! 👑
How about you can see answers and solutions by Community Team :
Sometimes it’s also possible that you are unable to play these because you don’t have the latest version of the app or a stable Internet connection, or simply you’re not connected to the Kingdom or Facebook. You can also try opening the game, logging out of the Kingdom or Facebook, closing the game, then finally re-opening and connecting again. Some of these tricks may work for you.
If they don’t, it’s just a matter of time. You may not be amongst the selected group at the moment but soon you’ll be the lucky one to enjoy the new challenges as well as your friends!
You can also check that page to read all of information that I hope you can understand to read them :
If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊
Have a nice and safety day! 😊
@heryantihamim Hi and welcome to CC Jelly community:)
I'd suggest to check for app update and disconnect and reconnected too: log out, restart device and wait a couple of minutes, log in and clear a level to make sure your game is connected to ther server.
Beside RC disappearance, has your game started to show some other anomalies after your software update? Some messages, some glitches?
If it isn't the case then you shouldn't worry, features can disappear on their own for reasons that are not related to what the players do and can reappear after quite some time. Please read post shared by Diamon Lim for more info.
Though this happened after the device updated. If RC has temporarly disappeared it can come back after a game update, hopefully.
Let us know if something changes or RC doesn't reappear by then.
Thank you :)
Hi dear welcome to our community
Please Clean cache files of your device log out from game and reboot the device try to relogin after few minutes.
Please use updated version of the game.
Read this for more information 👇
https://community.king.com/en/blog/discussion/234706/where-are-my-extra-challenges
hope this helps have fun