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Why don't i get the option to watch a add for extra moves or boos

katrenarudolph
katrenarudolph Posts: 1

Level 1

Ever since i made a purchase for extra boosters ect. It no longer gives me the occasional option to watch a ad for extra moves or boosters.

Best Answer

Answers

  • Diamond_Lim
    Diamond_Lim Posts: 165,707
    edited October 2020 Answer ✓

    Welcome to Sweet King Community! 👑

    The video ad feature is still a test feature, which means that some of you can get Lives, while others can get Booster or other items from this feature.

    This also means that the video ad feature will not always be available and not found in all player's games or on all devices.

    So if you at the moment are missing the video ads in your game, just stay tuned and keep an eye in the game to see when it's back.

    If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊

    🍭 Have a nice and safety day! Sugar Crush! 🍭

  • Freddy_
    Freddy_ Posts: 68,477

    @katrenarudolph Hi and welcome, The video ads feature is a bonus feature and is not always guaranteed to be in your game, It is given to groups of randomly selected people, so this just means your not in that group at present but you could be again in the future. It can also be missing due to temporary problems

    To make sure your getting the features available to you check your game is up to date and log out and restart your device , then log back in. regularly do this to keep your game as up to date as possible

    Thank you

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