Sync problems

Scootsv

I am having sync issues ....it has happened before....I can delete app and reinstall but I loose all gold and boosters I have earned and paid for.....what a racket

Freddy_

@Scootsv Hi and welcome, can you expand on your question, what sync issues are you having and what device are you using. thank you

Diamond_Lim

https://community.king.com/en/candy-crush-jelly-saga/discussion/318586/sync-problems

Welcome to Sweet King Community! 👑

⚠️ So please attention when you have trouble to lose all of your boosters! ⚠️

1. The boosters also cannot be transferred / saved to any devices on any King's Games when you switch out new or change or upgrade device or reinstall any King's Game! 

2. The boosters are saved directly in your device's memory, which always allows you to use them while playing offline. This also means that they are not saved on our servers especially if you didn't have the game saved. 

It’s best not to store too many Boosters on your device, as there is a chance they may be lost, or affect the game play. 

We do not replace items and help you to return your boosters back that have not been purchased but if you have however lost purchased items, please report this to our Player Support team here, so they can help. 😊

If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊

🍭 Have a nice and safety day! Sugar Crush! 🍭

Bumblie

Having Sync Issues too on Windows... no generic answer please, a solution please?

Re-install does not work

Diamond_Lim

https://community.king.com/en/candy-crush-jelly-saga/discussion/comment/1202566#Comment_1202566

Welcome to Sweet King Community! 👑

You can see my answer on my previous reply that I hope you can understand to read it. 😊

If you have any questions on any King's Game, you can check to find your similar question then you can read and follow them :

https://community.king.com/en/home

hechicerilla

https://community.king.com/en/candy-crush-jelly-saga/discussion/318586/sync-problems

https://community.king.com/en/candy-crush-jelly-saga/discussion/comment/1202566#Comment_1202566

Hello you two.

Welcome to the sweet King community. Please can you be more explicit about the timing issue?

What exactly happens?

A screenshot would help to understand the problem in order to solve it.

Is the problem already solved?

We await your answers.

Thank you and keep enjoying