“Oops something went wrong”- on the Royal Championship

Thumper2020

RC keeps knocking me out. Getting an “Oops something went wrong”. I just won with a perfect score and was not rewarded. Just kicked me out. This error has happened several times today

Freddy_

@Thumper2020 Guess you playing on iphone from last post, so again make sure your device and game are up yo date and log out and restart your device and then log back in and see if this resolves your issue, also disconnect your wifi for around 30 secs and reconnect to see if this helps,

I will tag The jelly expert @DeepshikhaSharan to see if they know of any issues with the feature at present

Freddy_

@Thumper2020 Guess you playing on iphone from last post, so again make sure your device and game are up yo date and log out and restart your device and then log back in and see if this resolves your issue, also disconnect your wifi for around 30 secs and reconnect to see if this helps,

I will tag The jelly expert @DeepshikhaSharan to see if they know of any issues with the feature at present

DeepshikhaSharan

https://community.king.com/en/candy-crush-jelly-saga/discussion/324061/1-14pm-1-5-2021

This issue is fixed easily by:

1)Checking for updates(And Updating if Updates available)

2)Clearing Cache(Please don't clear the App Data)

3)Opening the Game(with a Good Internet)

Please now try again, it should be fixed, if not, just let me know