game not opening

terilongrigg

candy crush jelly will not open

Spinnifix

Hello and welcome to our friendly community.

I can see that you have the PC browser version in FB. Please try a different browser. Maybe OPERA, because it still supports the browser version. It's the same in King.com. Question: Do you still have a mobilies device to play games? If so, use it there. Do you have a PC with Window 10? If so, please download the game from the micro store. Please enter your exact details, a player name and password. Hope that helps. There are fewer problems with the app.

Good luck

Lady_Sarina

G'Day @terilongrigg As this is a duplicate post I will close it but please see the link below and follow some of the suggestions from page 4 onward to see if they help. If not tag me in that thread and I'll go from there.

https://community.king.com/en/candy-crush-jelly-saga/discussion/330354/candy-crush-jelly-not-working-on-facebook-fixed