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Candy Crush Jelly not working on Facebook?- FIXED

DeepshikhaSharanDeepshikhaSharan Posts: 2,552 Level 5
edited March 22 in Support

Dear Players,

It may feel bad if you get locked out of your game due to some reason, doesn't it?

Many Facebook Players were locked out of the game due to bugs and glitches, the game may be showing different kinds of error messages. Sorry for the Inconvenience caused!


What's the Good News? The Error has been reported and the Studio is Investigating it! One error even says "we are working hard to fix it!"

What's bad? We do not know when the game will be back on Facebook, but there is no need to worry😉! You can continue playing from where you left off by Downloading the app on one of Android, Apple or Windows!


How To? Follow the steps below:

1)Head to this page(https://www.king.com/game/candycrushjelly)

2)You will see the App Store(Apple), Play Store(Android), Microsoft Store(Windows) logos, click on the Platform you are using!

3)Install the game from the page you were redirected to.

4)You will see "Save your Progress!" on the game's opening screen!

5)Click on "Facebook" and log in with the ID you were using on Facebook!

6)Done!


Happy Playing!


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