Crashing on Android 6

Lady_Sarina

Thanks @DieOmimi and that's a great troubleshooting step to start with @MommaSweed always a pleasure to see you in Jelly....congrats on the 1000 club badge last month 🥰

let @DieOmimi know how you go, as we'll both be interested and would be heaps helpful to know :0)

Lola_Pop

Hello Jellies,

Just to confirm: the issue should be solved, as @DieOmimi informed on the 10th of November. If anybody is still experiencing problems on Android 6, please post here below so we can inform the Studio.

Thanks a lot for your cooperation! ❤️

DieOmimi

@Lola_Pop @Lady_Sarina @Nikolaos_Prodromidis the error is back again. I couldn't use my items until the last release and wanted to do it today. Unfortunately, the same error message comes as then. The app does not open, "Candy Crush Jelly has been terminated". No matter which button I take, nothing happens. I can't create a report or do anything else. All other apps on this device work, except Jelly does not.

Lola_Pop

Reporting it to the Studio, thanks @DieOmimi !

(and sorry for the delay!)

Lola_Pop

Hello!

Please head over HERE for future updates!

Thanks!