Freezing game

mbf132631

How do I fix it when game freezes up an I'm about to win???

Lady_Sarina

Hi @mbf132631

Check this link here and select the device you are playing on to get troubleshooting steps for game freezing :0)

NamTruong2001

Hi. That issue used to happen to me when I watched ad.

After watching ad, the screen goes black a bit, and you need to wait for some seconds to let the game confirm the process. And then, clouds appear and you will have free moves. Please don't click back so soon because your game will be frozen immediately and you have to quit during playing.