The Community in more languages
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Hello @goodfairy18 !
Thanks for your patience. Our fantastic Mod @Nikolaos_Prodromidis reported this last week, and I missed it until now. Please accept my apologies. 🙏
Have you tried re-playing that level 500 (or the level your avatar is stuck when you open the app)? At times, the system doesn't recognize that level as solve (for technical reasons), and it's the level you're at until you replay it. Then, restart the app and sometimes it makes the trick and you're on your normal level 901 right from the start 🤗 I think it's worth a try!
Oh, and @NamTruong2001 , it's true that feature is not available for Jelly (yet?), but it is present in Candy Crush Friends Saga 😉