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Game Crashing

Erin2879
Erin2879 Posts: 3

Level 1
in Support

Candy crush jelly saga is crashing while I was playing a level and it also freezes. I have uninstalled and it’s been updated. I am playing on my iphone. Why is this happening?

Answers

  • DieOmimi
    DieOmimi Posts: 41,950
    edited May 2022

    Hi @Erin2879 Welcome to our community. You have problems with Cnady Crush Jelly and I will try to help you.

    I myself do not play on an iPhone, so I have no experience with this device. 

    But our community team has put together some tips on why it can crash on Apple devices. There are also links in the article and tips to fix standard errors. Please have a look at the article, you can find it here: Is your game crashing on an Apple device?

    I hope it helps you.

  • Lindark
    Lindark Posts: 5,713

    Hmm, which iPhone do you have? This may be more of an issue with your device than the app.

Hey! Would you like to give us your opinion?

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