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Hello @95chata @grffxprs @blt1008 hopefully this is some clarification for you:
The studio is aware of it. The Studio was switching to another software for bug fixes, which resulted in the release delay. Yesterday and today they've released a new version for all platforms, except for Facebook. It automatically unlocks the next levels. Please update the game to be able to see new levels.
Please update your games now so new levels will unlock 🔓 if I can assist anymore please feel fre to ask or if I hear anymore information I will let you all know thanks 🤗🌺🦋
The new levels are out.
???
Quite a few posts about this but noone is answering as to why. I emailed support and they just said to make sure my game was updated. My game hasn't updated since Feb 24th and there isn't one available.
Hi!
I am experiencing the same problem. I am on the same Level 6625 like you and since last week, I am not receiving new levels…. Maybe it has to do with the game not being updated in our device?
Mine has not being updated and no updates are available either for this specific game in my device. Very strange because I always get them updated automatically and for many years already. I also have enough memory or space in my phone so I don’t know what seems to be the problem.
I am tagging @Princess_Jessica @Nikolaos_Prodromidis maybe they can help us on this matter. Thank you 🙏🏻
Good luck to you,
Please let us know if your problem gets solved.
Hello @95chata @grffxprs @blt1008 hopefully this is some clarification for you:
The studio is aware of it. The Studio was switching to another software for bug fixes, which resulted in the release delay. Yesterday and today they've released a new version for all platforms, except for Facebook. It automatically unlocks the next levels. Please update the game to be able to see new levels.
Please update your games now so new levels will unlock 🔓 if I can assist anymore please feel fre to ask or if I hear anymore information I will let you all know thanks 🤗🌺🦋
The new levels are out.
Thank you, @Princess_Jessica
I got the app updates yesterday and just minutes before midnight I got the release of 20 new Levels.
Thank you for explaining and clarifying the whole situation. ☀️🌸🌼
Thanks for letting us know what was going on. I also got the update and the new levels!!