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All of the candy crush games have been doing this. It's the start of the game and you have a special candy and it says you have no moves left when you clearly do. Sometimes you lose a life sometimes you don't. Please fix this. Here you can see I have at least 2 moves. It didn't even shuffle the candy it just ended the game and I lost a life this time.
Hi, you have two color bombs but you can not switch them because they are outside jelly cubes, and the game will count them as unswitchable.
Next you don't have any regular candies that could be matched, so the game will shuffle them, except special candies and regular candies inside jelly cudes, leading the game to unplayable level. Last, you failed due to no more moves possible.
Thank You @Snow_Rider
I always help where I can.😉😊
It's always the bullets. This slows down movements. If you only have a small field or there are a lot of blockers in the way. If you can get the balls together, that's fine. You don't always have hand boosters to match the balls. That means a lollipop booster to get the ball down when the other one is already on the line.
Hope you understand what I mean!!
Hi @Heather_Long! Thank you so much for reporting this problem. Before I forward it to the Studio, could you please clarify if this happens after using a specific booster or after using all boosters? Tagging @Spinnifix to learn about your experience as well.
Thank you for sharing this problem I'll report this issue and see if there is anything that can be done 😍
Hello and welcome
I know what you mean. The boosters make it impossible to play and it will end immediately. It's tragic when you only have 5 lives. If you have an hour of life, this doesn't matter. I'm happy to pass it on! But I think this will not be fixed. Then when you have hours of life, you can then finish it and the boosters will go somewhere else.
@Nikolaos_Prodromidis @Princess_Jessica
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How do I Change the team? Where is the button? My game is all messed up. nothing is working right, How do I reset the game? Thanks
so I’ve been recently getting this strange bug after the game loads as instead of seeing rivals on the jelly race banner I’m seeing purple squares instead and it’s getting stressful I don’t known what to do my app is updated and connection is solid
I have Jelly friends on my game I don't know how do I get them off?
I asked this before but to no avail it seems . My wife and I play as friends On CCJ . Why do we have to go through 40 to 60 plus names at times to find our friend ie: : my wife's name and she has the same problem finding mine to ask for lives and when the screen comes up to send lives it's the same deal this is getting…
I got a new computer and I can't find my game. I'm signed in and downloaded it to the computer. please help! thanks everyone.😁 @Snow_Rider @Princess_Jessica @johamilton
🛠 General Troubleshooting Steps In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…
Hello Jelly people! Wondering what the latest level is in Candy Crush Jelly Saga? You’re in the right place! 🗓️ New levels are released every Wednesday, so there’s always something sweet to look forward to! 📍As of November 26, the latest level available is 9425. Enjoy the new content and have a Jellylicious day! 🍭