Had to reinstall

BriBri22

I deleted and reinstalled the app because my ads had a black screen and I noticed that all of my power candies are gone! My coins are still there but my hard earned candies are not 😫😫😫 I’m stressed. Please help!!

Spinnifix

https://community.king.com/en/candy-crush-jelly-saga/discussion/415621/had-to-reinstall

Hello and welcome

I am so sorry. Yes, with a weave it can happen that the screen remains black. Then it's enough if you just close the app and open it again. When uninstalling, your boosters and lives may be deleted because your device does not save it. If you bought the boosters, please contact support. In game go to the gear and then the yellow j. Then you are in the help center. Search for gold bars and buy. Follow the steps there. If you don't get along, write to customer service and provide evidence and your game ID: Good luck

Princess_Jessica

https://community.king.com/en/candy-crush-jelly-saga/discussion/415621/had-to-reinstall

Hello welcome to the community 👋

Can you please tell me did you happen to save a screenshot of the boosters you had?