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Avatar and friends list

tigbet
tigbet Posts: 2

Level 1

Months ago you helped me get my rank back but since then I can't get an avatar picture I can't join m y friends list to give them lives like they send to me I logged into my king account but can't get a picture avatar when I go to profile it says I have to collect mastery points I have been playing for years help please thank you

Answers

  • Welcome to Sweet King Community!

    Thank you for playing Candy Crush Jelly Saga! 👍😄

    Unfortunately the only way to be able to add friends or send or receive lives is to link your Facebook to your jelly game then add your Facebook friends then you will be able to send or receive lives. Please make sure your game and device is always updated as they are adding new things all the time and we're hoping one of the things added will be ways to add friends and to be able to send or receive lives 😊

    Since we no longer have king.com and our king accounts are linked to fb it has messed a lot of our friends list up and now we rarely get a random picked friend that sends lives you can get more info in our help center 😊

  • tigbet
    tigbet Posts: 2

    Level 1

    Thank you for your fast response unfortunately I am connected to Facebook but still can't get an avatar

    which is disappointing have a great day

  • Hi @tigbet and welcome to our Community! Your current rank in the Community is "newbie"! You have only 2 posts! To have your own avatar in the Community, you have to reach level 5! It means that you have to be active in the Community for a long time, collect badges for earning points and comment!

    You can look here!

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