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not receiving daily prize
Michael_Blunt
Posts: 4
Level 1
in Support
I'm not getting my daily prize when I start the game
0
Answers
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Hi @Michael_Blunt warm welcome.
I'm sorry you can't claim your daily bonus. Has this only been the case recently?
In any case, please make sure that you have the latest version of the app installed and that your device has the latest update.
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I am playing in facebook gamming.
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Hi @Michael_Blunt on Facebook, this feature is not implemented.
I recommend that you play Candy Crush Jelly in the app on a mobile device or Windows device. On mobile, you also have in-game events where you can earn boosters.
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it used to be all the time. did you guys get rid of it
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@Michael_Blunt since when do you stop getting a daily reward? Is the problem recent?
Additionally, check if your privacy settings have "expired", which will prevent your data from being shared with the game from Facebook.
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Hello and welcome
Please read the help center to see if you can find anything there. Good luck
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@Michael_Blunt there was a temporary problem on Facebook. The daily reward should now work again. Can you confirm that?
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