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Frozen

nessabm
nessabm Posts: 1

Level 1

My game froze on me. If I exit out I lose my progress and goodies

Comments

  • johamilton
    johamilton Posts: 26,914

    Hi @nessabm sorry your game froze. There really is nothing we can do when it freezes. It is just one of those blips that happens. I know that is not good to hear, but it has happened to be a few times and there is nothing else to do but exit the game.

    Please make sure that your game is up to date.😊

    Also I do want to welcome you to the Jelly community. Hope you do take the time to join in on some fun. Please check out the contest area 💕

  • Spinnifix
    Spinnifix Posts: 25,429

    Hello and welcome

    In FB you always have to save your progress. If you have a King account, you don't need it and it will be done automatically. Please update your game and clear the cache.

    Good luck

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