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Help King! I reached level 7431 and now it shows I am on 7406 after all that work!
I tried everything: updating, etc. Nothing works! This is one the game's end not mine.
You should know who I am check my Email address.
When will it be fixed?
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Glad they are back 🤗
Just came back to say "Thank you" for restoring levels. Glad to get that out of the way!
Hi, we are currently working on the problem. You can find the discussion 👉️Here 🤗
Thanks for your reply.
It is better to play on PC so I can record my games and it is faster.
However, I took your tip on the tablet but it shows the same 7406 instead of 7431! 😞
I am seeing a lot of messages saying they are fixing the problem since last year. When is it actually going to be fixed? I uploaded a screen shot please at least restore my levels so I can continue the game.
Hello and welcome
It looks like you're playing on PC, that could be it. Because for me it still shows 7406. I play on the tablet and am also on 7431. Do you have another device where you can play? There are currently problems. Work is already underway on this.
https://community.king.com/en/candy-crush-jelly-saga/discussion/429531/under-investigation-sync-issue-i-see-different-levels-on-my-devices/p1
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