Cannot login to King Account on phone games

BirdyBones

(I looked around and tried to find a solution but I may just be blind)

I made a king account today, and I’m trying to login on my iOS phone and it’s saying I have the wrong credentials. My email is correct and verified, and it’s the right password but it won’t let me log into any of my games? My os for my iphone is currently 17.3.1

thanks!

Princess_Jessica

https://community.king.com/en/candy-crush-jelly-saga/discussion/439060/cannot-login-to-king-account-on-phone-games

Hello and welcome I'm so sorry your having these issues. I myself have had this problem before. You can go to the help center for help. Have you closed out the game cleared cache refreshed the game and tried logging back in again. Sometimes this will help. Let me know if this does not help or you can find a answer in the help center I will get you more help. No worries we will get you back into your game 😍

BirdyBones

So I tried signing up IN game and it worked—I think I had only signed up for the community.king instead of the actual thing?? I feel very silly 🙃

Princess_Jessica

https://community.king.com/en/candy-crush-jelly-saga/discussion/comment/2997216#Comment_2997216

Thank goodness you finally got logged in. I'm so happy you got your issue fixed. Thank you for coming here and asking for help though 😍 we are here anytime you need help. I hope to see you join in our discussions and contest here in the community and get in on chances to win gold bars for your game and badges 🤗

BirdyBones

I DO have another question though! Now that I have logged in, I noticed something different? When I was playing before you would get these bonus boosters every level you completed—and they would get more plentiful the more streaks you had, but now they’re gone :(

Thank you so much for all of your help! I really appreciate it!