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Do I have contact with Facebook I have lost all my brothers how is that possible
I have another member that is having a problem with FB connection. I have turned it in to my manager to see if FB is having a problem. Once I hear back, I will update you.
Level 5528, wow well done Janny. Here are some links that you can post your map and receive some well earne badges. 🤗
👉️1000 // 2000 // 3000 // 4000 // 5000
I also have it on my phone but even there I can't connect to Facebook, how I can see what level I'm in I know I don't see avatar 136 and I'm working on game 5528 greetings Janny
Next time when you have a problem ~ Log out of your game (not delete the game) If you play on a phone, turn it off and let it sit a few seconds, then turn your phone back on and log in with your email and password. Doing a soft reset fixes alot of things and you will not loose boosters.
What level are you on?💕
Thank you for the warm welcome I've been playing Candy Crush jelly saga and soda for years I've never had any problems but at once I can't log in with Facebook with all three games then I read on your website that you had to remove your game and put it again I did that and therefore lost the boosters unfortunately I'm going to see if I can still enjoy it now, greetings Janny
Hi Janny and welcome to the Jelly community. Yes, I can understand you very well. It is so nice to meet you.
Thank you so much for the information. That is why you lost all of your boosters. Anytime you delete your app you will loose all boosters with the exception of those that were purchased.
Please use this link Contact Us and let them know what happened and that you were told to delete you app to get your game back. I will not promise you will get anything, but sometimes we do get lucky.
If there is anything else we can help you with, please do not hesitate in contacting @Princess_Jessica or myself. We are the Mods in the Jelly community. 💕
Hi I did indeed delete the game by advice and then I could sign up again with Facebook but then I saw that I had lost my boosters. I write this with my translation app and hope you understand me greetings Janny
Hi, can we start from the beginning please. You told our awesome MoD @Princess_Jessica that you do not have a before screenshot of boosters.
Lets start at the beginning so maybe Jessica and I can understand how the boosters disappeared. Did you delete your app and then sign back in?
No hadn't bought anything all won and saved up and was very economical with it, but would be a shame to lose them due to a mistake that I could no longer log in with Facebook
If you bought the boosters, we can help you get them back. Unfortunately there are no free boosters.
Can you see on the screenshot that all my boosters are gone
Hello and welcome. Did you take a screenshot of the booster's you had. Please with these games issues occur all the time so always keep screenshot of the inventory you have to show proof. If you have that I can get you help and hopefully reimburse your inventory 😊
Hello and welcome Please tell me what your problem is. How can I help you. Do you have a picture of it?
Sorry I meant my boosters
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Hi All I have a question that I'm hoping someone can answer. On the win 10 app I earn boosters but when I play the facebook version on a browser I get no boosters whatsoever no matter what. Can I fix this? TIA
Why haven't I received any rewards for reaching level 10 000
Hello, the game froze in the middle of a game. How can I avoid losing my progress when I can't move any blocks?
NNo rewards are given anymore, what's up with that, not fair
How do I Change the team? Where is the button? My game is all messed up. nothing is working right, How do I reset the game? Thanks
🛠 General Troubleshooting Steps In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…
Hello Jelly people! Wondering what the latest level is in Candy Crush Jelly Saga? You’re in the right place! 🗓️ New levels are released every Wednesday, so there’s always something sweet to look forward to! 📍As of November 26, the latest level available is 9425. Enjoy the new content and have a Jellylicious day! 🍭