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CandyJelly and some of the other games very slow. And not from my end. Does anyone know why that is?

CandyC3655
CandyC3655 Posts: 29 Level 2

candy crush games very slow especially Candy crush jelly?

Comments

  • Nikolaos_Prodromidis
    Nikolaos_Prodromidis Posts: 6,338 Legend

    Hi @CandyC3655 and welcome to our Community!

    There is not any well known problem that affects the speed of amy game!

    I am afraid that the problem is from your end!

    There is a possibility to be:

    • Device related.
    • Internet related.

    You can try cleaning cache for all games if you play on mobile device and check if all apps and your O.S. are updated!

    Try to play using a different router or using data, to see if the problem still exists!

    Try also to play using a different device, if posdible!

  • NamTruong2001
    NamTruong2001 Posts: 4,366 Level 5

    You are right. It takes more than 45 seconds to fully enter the splash screen, and then takes more than 15 seconds to get into the map.

    Meanwhile, the PC version is still running very fast.

Hey! Would you like to give us your opinion?