Candy Crush Jelly Saga

Discussions
Latest news about Candy Crush Jelly Saga
Support
Get help & check the FAQs
Contests
Win Gold Bars and more!
Ideas
Help us make the game even sweeter

Candy Crush Jelly Saga

Discussions
Latest news about Candy Crush Jelly Saga
Support
Get help & check the FAQs
Contests
Win Gold Bars and more!
Ideas
Help us make the game even sweeter

no synchronization of PC app and tablet

Now I went back to the PC and wanted to continue playing. It doesn't align with the tablet. I played once for it to update. Exactly the same with the rainbow event. I'm done and played everything by myself. See Rainbow Event Competition.

Screenshot_20240726_223835_Candy Crush Jelly.jpg

Tablet

PC Window 10

The update was on July 24th. I did it again anyway and it doesn't change.

As in the post level 8000.

Screenshot_20240726_211543_Candy Crush Jelly.jpg

Tablet

@Snow_Rider @Princess_Jessica @johamilton

Accepted answers

All comments

Spinnifix

https://community.king.com/en/candy-crush-jelly-saga/discussion/comment/3127267#Comment_3127267

Thanks for your help. Unfortunately I cannot log in to Microsoft. He doesn't accept anything I give. So my nephew has to take it. Because he studies PCs and IT. He can definitely help me. I'll get back to you when something is done.

Snow_Rider

https://community.king.com/en/candy-crush-jelly-saga/discussion/comment/3127182#Comment_3127182

That might be pretty frustrating! Please try the following troubleshooting steps for Windows and see if they solve the connection problem 🙏

Spinnifix

https://community.king.com/en/candy-crush-jelly-saga/discussion/comment/3127164#Comment_3127164

Hello and thank you for helping. It's all so strange because I never log out. I once took a picture. Now I wanted to log in again and it says: connection error It's just weird because I can go to all the websites. Only these games in King are now causing problems on the PC. I never had that before. I just want to say that I only have a King account and am not on FB.

I'll still leave my email address open. Because it is what I wanted. I also have it open in the community profile.

It's my data!!!

Without a clear password it doesn't work either way. I would never disclose that!!!

Snow_Rider

Hi @Spinnifix! From the screenshots you provided, it looks like you disconnected the app on your PC. Please try logging in using your King credentials and let me know if that helps!

Princess_Jessica

https://community.king.com/en/candy-crush-jelly-saga/discussion/462170/no-synchronization-of-pc-app-and-tablet

That is weird let's see if we can get you some help 🤗 I'll ask @Snow_Rider if she has a solution 😊

Welcome! 👋

New here? Sign in or create an account to join the fun.

Accepted answers

All comments

Princess_Jessica

https://community.king.com/en/candy-crush-jelly-saga/discussion/462170/no-synchronization-of-pc-app-and-tablet

That is weird let's see if we can get you some help 🤗 I'll ask @Snow_Rider if she has a solution 😊

Snow_Rider

Hi @Spinnifix! From the screenshots you provided, it looks like you disconnected the app on your PC. Please try logging in using your King credentials and let me know if that helps!

Spinnifix

https://community.king.com/en/candy-crush-jelly-saga/discussion/comment/3127164#Comment_3127164

I'll still leave my email address open. Because it is what I wanted. I also have it open in the community profile.

It's my data!!!

Without a clear password it doesn't work either way. I would never disclose that!!!

Snow_Rider

https://community.king.com/en/candy-crush-jelly-saga/discussion/comment/3127182#Comment_3127182

That might be pretty frustrating! Please try the following troubleshooting steps for Windows and see if they solve the connection problem 🙏

Spinnifix

https://community.king.com/en/candy-crush-jelly-saga/discussion/comment/3127267#Comment_3127267

I have Jelly friends on my game I don't know how do I get them off?
I have Jelly friends on my game I don't know how do I get them off?
Searching for my friend to ask and or send extra lives
I asked this before but to no avail it seems . My wife and I play as friends On CCJ . Why do we have to go through 40 to 60 plus names at times to find our friend ie: : my wife's name and she has the same problem finding mine to ask for lives and when the screen comes up to send lives it's the same deal this is getting…
can't find my game
I got a new computer and I can't find my game. I'm signed in and downloaded it to the computer. please help! thanks everyone.😁 @Snow_Rider @Princess_Jessica @johamilton
Rewards dissappearing
Does anyone else have a problem with their rewards dissappearing. After you won a game you build up and get rewards for the next game. Usually when I can't play for a few days my rewards are still there, as I have a habit of leaving the game with full rewards, so next time I begin a game I have those awards available.…
Purple squares in place of rivals in the jelly race
so I’ve been recently getting this strange bug after the game loads as instead of seeing rivals on the jelly race banner I’m seeing purple squares instead and it’s getting stressful I don’t known what to do my app is updated and connection is solid

Welcome! 👋

New here? Sign in or create an account to join the fun.

Quick Links

Discussions
Latest news about Candy Crush Jelly Saga
Support
Get help & check the FAQs
Contests
Win Gold Bars and more!
Ideas
Help us make the game even sweeter

Recent Announcements

🛠 Game Issues? Check Here Before Posting! 📝
🛠 General Troubleshooting Steps In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…
📱💻️ What is the latest level in Candy Crush Jelly Saga?
Hello Jelly people! Wondering what the latest level is in Candy Crush Jelly Saga? You’re in the right place! 🗓️ New levels are released every Wednesday, so there’s always something sweet to look forward to! 📍As of November 26, the latest level available is 9425. Enjoy the new content and have a Jellylicious day! 🍭