Not receiving lives CCJS

King_admin · August 6

This discussion was created from comments split from: Not receiving lives and they are just not getting it grrrrrr.

candykash · August 3

I am not receiving ANY lives either and the responses given do not address the issue

Unfortunately, this is typical of my experience here.

candykash · August 3

”don’t worry about it?” Isn’t it part of the game to ‘follow the rules’?
If the people running the game don’t reward as promised would it not be frustrating?

How disrespectful to say that.

candykash · August 5

IMG_2224.png

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No lives

candykash · August 5

yes, iOS… thank you

johamilton · August 6

Hi @candykash , I am sorry for the mix up on receiving your comment.

Regarding lives, all of your friends are randomly selected by King. Where that can go wrong, is sometimes we get players that are not playing Jelly daily , so therefore they will not be looking at the lives themselves.

A few other things you might want to take a look at 👇️

*Your cache could be full so go to your device settings menu select apps and clear the game cache

*Do a soft reset ~Log out and leave your device off for a moment or two, then log back in with your email and password

*Also, if you don't have enough storage space on your device. You need at least 2 GB of free space.

Hopefully you will then see some lives flow thru 💕