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I ask for lives but never get any sent to me or get requests for lives

Colt2
Colt2 Posts: 1

Level 1

I request lives but never recieve any

Answers

  • Hi @Colt2 and welcome to the Community!

    Yes, unfortunately this is happening many times to many players! The more possible answer is that your friends in Jelly are not active any more!

    If you connect to Jelly with facebook it is possible to add more friends to Jelly, adding new facebook friends who also play Jelly!

    If you connect using other method, then the game ads random friends, so you cannot have any control on this!

  • Hi there! I'm sorry to hear about the issue you're experiencing. Are the friends you're requesting lives from Facebook, or are they random players? If they are random players, unfortunately, there's no guarantee that they will accept your life request.

    However, if you're requesting lives from Facebook friends, please ensure their game has been connected to Facebook within the last 90 days. In this case, you can ask your friends to check their game’s connection status by following these steps:

    Click on the link to see if Candy Crush Jelly Saga is active, expired or has been removed.

    If the game is listed as ‘expired,’ please click ‘Renew Access’ to reactivate the app’s permissions.

    Hopefully, this can help!

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