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game level issues

I I'm not on the right level of my game I've been playing since 2022 and it's starting me back on level one I had got a new phone and couldn't get back into my Facebook but I knew my community King password and it still didn't let me back into my level I already was on

Comments

  • johamilton
    johamilton Posts: 27,095

    Hi, sorry you are having this problem. Lets do a soft reset on your phone. Log out of your game, turn your phone off then in a few seconds turn it back on. Log back into your game. If it is still on level 1, play that level, then do a soft reset again. It should then be on the correct level. If not, please contact our customer service. You will have to give them your King ID#, if you do not know where to find it, please let us know and we will help you out. 💕 Here is the link👉️Contact Us

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