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Hi and welcome to the Jellies! Did you delete your app?
Lets just do a soft reset and get your progress back. Log out of your game, then let it sit for a few seconds. Log back in with your email and password. If your progress is not there, play level 1 and do the soft reset again. That should bring it back for you 🤗
Hello @lollipopskid Welcome to King Community. Please wait for a while to get a response from one of CCJS team members to assist you about this matter. Appreciated your patience. Thanks