Lost Level

junebyers

I have done Level 8260 but now I can't get past Level 8225!

johamilton

https://community.king.com/en/candy-crush-jelly-saga/discussion/474429/lost-level

Hi and welcome to the Jellies! Lets do a soft reset. Log out of your game (Do not delete your app), then close your game. Let it set a few seconds, then open up the game and sign back in with your email and password. You should be at the correct level now. 🤗

junebyers

How do I sign out of game?

johamilton

https://community.king.com/en/candy-crush-jelly-saga/discussion/comment/3188967#Comment_3188967

Open your game and tap on the wheel. Tap on the Icon that looks like a person, you will see Log Out at the bottom. Do Not Delete, only log out. Be sure you remember your log in and your password. Then you can log back in doing the same thing 🤗

junebyers

https://community.king.com/en/candy-crush-jelly-saga/discussion/comment/3188878#Comment_3188878

I tried to sign out of facebook and then signed back on but nothing changed.

johamilton

https://community.king.com/en/candy-crush-jelly-saga/discussion/comment/3189475#Comment_3189475

Sign out of your game, not facebook itself. 🤗

junebyers

I tried to tap on the wheel and then the the persons icon and I went straight to the discussion page on Candy crush jelly.

johamilton

https://community.king.com/en/candy-crush-jelly-saga/discussion/comment/3189488#Comment_3189488

Tap on where the yellow line is 😉

junebyers

Your game doesn't doesn't look like my page. I only have 4 red circles including the wheel and no yellow line!

johamilton

https://community.king.com/en/candy-crush-jelly-saga/discussion/comment/3189518#Comment_3189518

I put the yellow like there so you can see what I was talking about. I am on a phone, you might be on a PC. Can you please take a screenshot and let me see what you have.

You might want to just use the link that I gave you and let them know your problem 💕

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junebyers

I am on a desktop PC. I have tried to take a screen shot but nothing happens.