Why can't I purchase anything?

Question

VobBrown · Answer

why can't iI make a purchase or buy more lives

Princess_Jessica · Answer

https://community.king.com/en/candy-crush-jelly-saga/discussion/474755/why-cant-i-purchase-anything

Hello have you tried to do the troubleshooting steps?

* Restart: Force close apps and restart your device.
* Updates: Check that you have the latest game and device updates.
* Memory: Keep at least 2GB free storage for smooth gameplay.
* Connection: Use WiFi instead of cellular data.
* Clear Cache:* 🤖 Android: Settings > Apps > Candy Crush Jelly Saga > Storage > Clear Cache
* 🍏 iOS: Settings > Safari > Clear History and Website Data
* ﻿📟️ Amazon Kindle: Menu > Choose Settings > Clear All Cookies Data

Try this also could I please get your information 🤗

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