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Daily Rewards

PWT
PWT Posts: 22

Level 3

Why do we not get daily rewards EVERY day? It says to come back daily to get rewards, but I don't get them on Mondays ever. What is the purpose of this?

Answers

  • Princess_Jessica
    Princess_Jessica Posts: 9,289
    edited November 12

    This is odd 🤔 have you tried a soft reset?

    • Restart: Force close apps and restart your device.
    • Updates: Check that you have the latest game and device updates.
    • Memory: Keep at least 2GB free storage for smooth gameplay.
    • Connection: Use WiFi instead of cellular data.
    • Clear Cache:
      • 🤖 Android: Settings > Apps > Candy Crush Jelly Saga > Storage > Clear Cache
      • 🍏 iOS: Settings > Safari > Clear History and Website Data
      • 📟️ Amazon Kindle: Menu > Choose Settings > Clear All Cookies Data

    Can I please get some information so I can further assist you with this issue?

    1. 📲 Device and Operating System version
    2. 🪪 Player ID
    3. 🕹️ Game Version
    4. 📸 Screenshots if possible!

    I'm sorry your having issues let's see if we can get this resolved soon 😍

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