Need lives sent

RBailey25

I don't know why since I play this game more than once a day and that I send lives to people that I never get any lives sent to me and I could really use them from time to time. If anyone knows what I need to do to make this happen please help. I am an older woman but really like the game

johamilton

https://community.king.com/en/candy-crush-jelly-saga/discussion/483874/need-lives-sent

Hi and welcome to the Jellies! Here is some information that might be able to help you. The problem could also be that with all of the holidays, that players are slow coming back.

• Force close all apps and restart your device(making sure to leave it switched off for at least 10 seconds) 

1. Please follow this link to know how to restart your device:  https://support.apple.com/en-us/HT201559
2. This link will be helpful to learn how to close an app:  https://support.apple.com/guide/iphone/quit-and-reopen-an-app-iph83bfec492/ios

• Update your device to the latest version of iOS and check for any updates for the game app

1. Check device updates guidance through this link:  https://support.apple.com/en-us/HT204204
2. For app updates please check:  https://support.apple.com/en-us/HT202180

• Make sure that you have enough storage on your device. We recommend having at least 2GB free - to check this see this link:   https://support.apple.com/en-us/HT201656

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