My game froze up and I have to start this level over.

T00dky

my screen froze up and I have to start the level over.

Kevin_

https://community.king.com/en/candy-crush-jelly-saga/discussion/511846/my-game-froze-up-and-i-have-to-start-this-level-over

Hi there, I am sorry to hear that your game froze affecting your level progress. Could you please try the steps from this guide to help you try to avoid this freezing issue from happening:

https://kingcare.zendesk.com/hc/en-us/articles/7452648318877-What-to-do-if-my-game-is-crashing-freezing-Android#%20

Kevin_

https://community.king.com/en/candy-crush-jelly-saga/discussion/511846/my-game-froze-up-and-i-have-to-start-this-level-over

Hi there, I am sorry to hear that your game froze affecting your level progress. Could you please try the steps from this guide to help you try to avoid this freezing issue from happening:

https://kingcare.zendesk.com/hc/en-us/articles/7452648318877-What-to-do-if-my-game-is-crashing-freezing-Android#%20