Latest news about Candy Crush Jelly Saga
Get help & check the FAQs
Win Gold Bars and more!
Help us make the game even sweeter
I have just won the new weekly contest by playing the most games. I have claimed my price, but I received no rewards or the prices. See attached screenshots. I left the game and entered again, they asked me to claim again, still no rewards.
Sign in or create an account to join the fun.
Hi @Andres-2 and @NamTruong2001 There’ve been a few experiments running in the Weekly Contest, which caused some reshuffling in who gets the feature. It’s still in tech test while the team makes sure everything runs smoothly. The good news is that it should expand to a wider group of players soon 😉
You can ask the studio what happened to the event, why it disappeared @Princess_Jessica @johamilton
The event disappeared, I played any level to see if it would come back and nothing.
Hello. Just end the first week and I notice that there is no popup saying that I receive reward at all. And the event is also gone. What has happened?
I also received the event on Monday
Thank you, I have received it already.
I have received that event this Monday. I think I have to wait to the weekend to see if I could claim rewards.
I am grateful for a prize, (see attached) 22 fish, I was wondering as it was not the original prize I worked so hard for (also see attached screenshot of the original prize) would I be getting it, or are we settling with the 22 fish?
Hey @Zenad! Hope you’re doing well, and thanks so much for your patience! The Studio has identified the root cause of the issue, and the feature should now be giving out rewards as expected. Please check your game, your rewards should have arrived 😉
Thank you, hope I will receive my prize soon
It looks like you’ve got access to our brand-new feature, which isn’t available to all players just yet. Thank you so much for reporting this! I’ve shared all the details with the team so they can investigate it further 💪
I play on Redmi Note 12 Pro
Hello welcome 🤗 I haven't heard any information about the new weekly contest but I clearly see the screenshot can you please give me your player ID the platform you play your game on and the device so I can try and get you help with missing rewards 😊 please remember to always keep game and device up to date and have at least 2 gb of space 😉
Thank you I haven't heard anything about this yet either let me see what I can find out 😜
I haven't seen any information about this event in the game yet. And what about the rewards?
@Princess_Jessica @johamilton @Snow_Rider
Jelly fans, get ready to compete 🏅 Our brand-new Weekly Contest is here! Challenge other players each week, climb the leaderboard, and grab jellylicious rewards! 💥 How it works Compete against 7 other players in a week-long contest; Win as many new levels as you can; Each time you beat a new level, you’ll earn 1 point on…
Hey my Jellyicious family! 😍 I hope you are ready for some winter fun 🎉❄️ This is one of eight games that are part of a community wide contest event. You have a chance to be one of 3 lucky winners of 50 Gold Bars and a special booster in each contest 🎁 Once you have entered at least one of the eight contests, go to the…
🎅Hello Jellies and Happy Holidays to all This time of year is so busy, so we are just going to have a little fun ✨Here are the words that you need to find. Holidays ~ All ~ Wishes ~ Family ~ Jo ~ Friends ~ And ~ With ~ Some ~ Wonderful ~ Jess 🎄How to Play Find all of the words on the Star and mark you words. Once found put…
Dare to leap through the swamp for a share of 100 Gold Bars? A new adventure has arrived in the Jelly Kingdom. You and other players have landed in the mysterious Jelly swamp, where a glittering pile of Gold Bars glows in the distance... but reaching it won’t be easy. To get the prize, you must carefully leap through the…
Hi fans of Candy Crush Jelly Saga! We know that adding friends and requesting lives can sometimes be a bit confusing, and it's a hot topic in the Jelly community. We're here to help clear things up for you! Let’s dive into some of the most frequently asked questions. 💬 How can I add friends? We understand that you might…
🎈Hello Jellies! We are here to celebrate you! 🎂 Is it time for your birthday❓️ 🎂 Come on in and let us know. We certainly want to help you celebrate. 🎈But wait there is more, you will receive this Jelly 2025 birthday badge.🎖 This is our special birthday gift to you 🎁 🍰Everyone have a Jellylicious fun day/week and happy…
Dear community members, I know that the CMs and GMs will be posting Christmas messages and contests but I'm feeling a bit sentimental this morning thinking about the next holiday! Two years ago I created this video with my favorite singer, Elvis! Since the Hub was taken down you can no longer see this so I am reposting it…
Hello everyone! Support helped me out so much with my new computer and getting my game up and running separately from Facebook..On my computer I'm on level 9485. On Facebook I'm on level 9482. On my facebook game, I'm getting all my free turns. Can you merge my links please? I'm not computer savvy😁 Any ideas? Thanks in…
